Frequently Asked Questions
Why do I need a website
This is a very good question and a very important one! Business aside, I would encourage anyone wishing to engage with a Client or Customer to have a digital shop window. In today’s technical age, when your client is sitting at home with a cuppa, looking for a service or product on the internet, you need to be there with your website giving them the best user experience, a taste of your professionalism and great customer service.
Will my website be found by Google?
Yes is the short answer to that! Every website that Woof Designs creates is linked to Google Analytics, Google Search Console and Tag Manager (if you have an e-commerce site.). There is absolutely no point (in our humble opinion) in having a lovely website that really shows your business in its best light to not be served to your clients. You would be the best kept secret out there! Remember Google is your friend.
I already have a website but I don't love it
At Woof Designs we have worked with clients who have told us just this. Their website isn’t working as hard as they are or, it’s not configured to be found by Google. The look and feel of my website isn’t current anymore or quite simply, I don’t know how to edit it. In short, we can help you with all of these things. Woof Designs can run an audit and report back to you our findings. You might find that the fix might not be that complicated.
I have a logo, that's my brand right?
No, but it’s a really good start. A logo is essentially your brand identity that people will see and recognise. However! Your brand is the personality of the business and this is what needs to be honed and created carefully. Woof Designs can do this for you, together we can work on the characteristics of the business that you want people to see and recognise and associate with a business they want to work with.
Can you print my leaflets?
Unfortunately not yet! We do work with a number of super talented printers both locally and online who produce high quality prints from designs we at Woof have created for you. Just let us know what you would like to achieve whether its a business card or flyer or something else and we can design it for you. Each supplier works with us to ensure excellent print quality that won’t cost you the earth.
Can we meet to discuss my website?
Yes of course! Getting to know our clients is very important to us. Your personality plays a huge part of your business branding, style of your website and marketing material. Taking time out to sit and discuss the vision for your brand and digital shop window will be the starting point. If we can’t meet up for a cuppa, we will certainly be meeting over a video link. You get to see a little more in to the office here at Woof Designs!!
Where is my website hosted?
We have made a conscious decision to host all websites on servers based in the UK. We currently host with Amazon Web Services and Shopify who were chosen for their speed, reliability and cost. From experience their service and support is excellent, they also provide a huge amount of backend services which we are able to use to ensure your websites are safe and sound. We want to give your business website the best platform we can find.
Is hosting including in the website cost?
When you receive a Quote from Woof Designs you will see there is a line detailing the cost per calendar year for the hosting cost. This cost will be included in the website design for that year. You will receive an invoice from us at the beginning of each year for the full 12 months. Trust me, you won’t have to take out a loan, the hosting is very reasonable. If you did want to break the cost into a couple of payments I’m sure we could do that.
Is Photography included with my website?
As we design your website we will need high quality professional images. As luck would have it, I am also a Professional Photographer who knows how to get the best images for your website. I can also take care of the sizing of the images and you might even get some to keep for your social media! Whether it’s a flat lay of products or some lovely pictures of yourself for your About Me page, we can sort it out between us.
A bit about us!
On a daily basis our team consists of Sally (Chief Designer and Professional Photographer ), Mark (aka Mr Code !) and Ted the mutt, the inspiration for the name of our business; he came up with it all on his own!
Between us we have several years (more than I care to remember!) of technical experience working for large corporates not only teaching us best practices but top notch customer service to give you and your business the experience you deserve.
Together we create beautiful, eye catching websites, branding and marketing materials for small businesses and professionals alike.
We are based in Malmesbury, Wiltshire but thanks to technology, we can cover much further afield.
We look forward to meeting you.
The crew at Woof Designs!